Already set: Rules will run as if performed by ME (admin), but having error: "You do not have permission to create internal comments on this issue", where I clearly able to create internal comments.
Hello @Miftah Farid
Thank you for reaching out.
In order to better troubleshoot the problem you are facing, can you please confirm if you are using the Service Desk automation (Under Project settings > Automation) or the new Jira Automation (Under project settings > Project Automation)?
Also, can you provide us with a screenshot of the error returned to you and another screenshot displaying how your automation is configured?
If you are using the New Automation of Jira (Under project settings > Project Automation), the user that runs the automation will always be the default Automation app user. In that case, I suggest you the following steps:
Now, if you are using the Service Desk automation (Under Project settings > Automation):
Let us know if you have any questions.
Hi Petter,
I'm using JSD automation. Apparently Run rule as field was empty. Thank you, this answers my question
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