Automation to Copy Asset Fields data to Summary

[Manoj Gangwar]

I created an automation and its working fine. But the issues is, it is copying the Asset fields value but also copying the Asset field Key. 

I want to copy only the value.

In Automation Summary I am using the below:

Asset Remediation - {{issue.customfield_32400}} - {{issue.customfield_31611}}

And getting Result below:

But I don't want the keys included with Value. (AMDB-1329187) and (RQMS-125617)

Could you please suggest?

[Manoj Gangwar · Accepted solution]

Hi @Joseph Chung Yin ,

I figured it out. It works when i tried {{issue.customfield_xxxx.summary}}

[Joseph Chung Yin]

@Manoj Gangwar -

Thanks for sharing your information.  It was interesting that "summary" in automation give you the name of your object without the the key information.

Can you share the URL documentation reference?

Best, Joseph

[Manoj Gangwar]

https://confluence.atlassian.com/automation/smart-values-993924860.html#Smartvalues-insightfieldsInsightfields

[Joseph Chung Yin · Accepted solution]

@Manoj Gangwar -

Give this a try that I know this works in the Cloud env-

{{issue.customfield_32400.Name}}

Hope this helps since it looks like you have created custom field for your JSM env that pulls from your Assets schema.

I have not try this in the server env.  I will let you know.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Manoj Gangwar]

Hi @Joseph Chung Yin ,

I already tried it but it didn't work. 

[Joseph Chung Yin]

@Manoj Gangwar -

I know that works in the Cloud env (as I mentioned in my original comment).  Stay tuned as I am trying to get more information for the Server env.

With my other processes against the Server/DC env, I know that the object key is all being return when one accessing the custom field on the backend (i.e. scripts/automation etc...)

Best, Joseph

[Joseph Chung Yin]

@Manoj Gangwar -

I also found this via the Smart Values documentation reference page - https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#Smartvaluesgeneral---issue.InsightField--

It was interesting that they didn't provide example output when using summary attribute against an insight field.

I am glad you found the answer for your question.

Best, Joseph

[Manoj Gangwar]

Yeah, but it works 😀. Thanks