Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation executions - if criteria not met, does it count towards limit?

If I have the below rule set up to create a ticket in a JSW project when the status changes to 'waiting for engineering', does it count towards my execution limit if the filter on the second section is not met (i.e. the Component does not equal the one specified in the filter), and therefore the 'create new issue' rule does not execute? (see the 'No action taken' from the audit logs)

The 'create new issue' rule is the only one that actually flows across two different projects, which is what counts towards my execution limit, from what I understand.

Automation rule: 

Screen Shot 2020-11-03 at 11.07.04 AM.png

 

From audit logs:

Screen Shot 2020-11-03 at 11.11.43 AM.png

1 answer

1 accepted

0 votes
Answer accepted
Jack Community Leader Nov 03, 2020

Hi Sara, yes it will. each trigger counts as an execution.

Thanks Jack, although I realized that since it's the 'create issue in another project', that is exempt from counting towards my executions. So it's a moot point! 

Jack Community Leader Nov 03, 2020

yes if it is a project rule it is unlimited so that is nice. :-)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

254 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you