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Automation Rules for Issue Created trigger are not working when using Proforma fields



I have followed this exact guide, with the 3 delays with 5 seconds each. But I still get the same result. Automation is working with manual trigger, but not upon create. 

Does anyone here have a clue on how to solve it? 

1 answer

1 accepted

4 votes
Answer accepted

Hi guys, as soon as I posted it I did get it to work. 

Sanjog Sigdel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 13, 2023

Hi @Alexander Westergård  Can you post the solution here so that we can close this ticket?


Of course!

After the three "Re-fetch issue data" with five seconds delay I added a "Branch rule" - for current issue and under that the action Then: Copy ProForma Forms

Hope this will help someone in the future. 

(This is for Jira DC)

Best regards, Alexander

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