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Hi,
Does anyone knows a ways to post/comment on an issue created based on the holidays i have setup on my project calendar?
The idea is that when a holiday is configured there, the created tickets would receive a message advising that is holiday and the ticket will be taken on the following business day.
@Alecyr Pereira - hi Alecyr! One way to do this is to use JSD Automation rules. Here's an example:
Don't forget to configure holidays in your calendar(s) so you don't break your SLAs. 😉
Hi @Dave Liao thanks for the reply
The thing is i would manually need to configure all those. I was looking for something more dynamic. That would read the holidays setup on the project calendar and reply back.
Any ideas if it's feasible to do something like it?
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