We are working with Jira DC instance and looking for a solution for below requirement.
I want to add a comment and a label to issues when a custom date field pass the given date in issues, I tried with "Automation in JSM", but did not find suitable rule to set.
Any advice will be so appreciated.
Welcome to the Atlassian Community.
You need an app like Automation for Jira to achieve that. If that's the one you're referring to, here is one possible option you can try
Some references that may help you get additional insights
Yes. You could use the escalation service to set how often you want the service to run, the JQL query to compare your date custom field and populate the additional issue actions with the updates you want.
Look at https://docs.adaptavist.com/sr4js/6.49.0/features/jobs/built-in-jobs/escalation-services to see an example of how you can set it up and add a comment.
You can use https://library.adaptavist.com/entity/update-the-labels-for-an-issue-in-jira as a reference to add labels.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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