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Auto-populating Radio button via URL parameters

I am trying to make use of the new Jira portal form auto-population mechanics. (See link for more info.)

The following format works in these cases:

  • Summary Field | <jira-portal-form>?summary=MyText
  • Select Drop-Down | <jira-portal-form>?customfield_idxxxx=xxxvalueid

But when I try to do the same for a radio-button, nothing happens.

  • Radio | <jira-portal-form>?customfield_idxxxx=xxxvalueid

Is the guidance correct?  Are additional parameters required, such as "xxxoptionid=selected"?

Are there Jira ServiceDesk settings or configurations that will prevent pre-populating a radio button? 

EXAMPLE: I would expect the following to auto-populate the selection of the radio button based upon the example below:

<fieldset class="field-group group" role="radiogroup"


<legend id="customfield_24600-label">RadioField</legend>

<div class="radio" resolved=""><input class="radio" type="radio"

        name="customfield_24600" id="customfield_246000" value="23300"

        resolved=""><span class="aui-form-glyph"></span><label


<div class="radio" resolved=""><input class="radio" type="radio"

        name="customfield_24600" id="customfield_246001" value="23301"

        resolved=""><span class="aui-form-glyph"></span><label


<div class="radio" resolved=""><input class="radio" type="radio"

        name="customfield_24600" id="customfield_246002" value="23400"

        checked="" resolved=""><span


        for="customfield_246002">Not Specified</label></div>


Any thoughts or insights?


1 answer

1 accepted

1 vote
Answer accepted



RADIO BUTTON ID = customfield_24600

FIRST OPTION = customfield_246000  (customfield_24600+0)

SECOND OPTION = customfield_246001 (customfield_24600+1)


Really easy to miss that nuance between "customfield_24600" and "customfield_246000".

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