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Auto Update Insight Objects upon Service Desk Workflow with Approval

I am looking for a way to automatically update Attribute data in an Insight Schema's Object upon approval of a Service Desk Issue.

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Fabian Lim Community Leader Jul 06, 2021

Hi @Crystal Rouse

I recommend taking a look at the following document: https://documentation.mindville.com/insight/latest/insight-post-functions-33466958.html 

Focus on: Change Insight Value into Insight Object  

You will have to put an insight post-function in the transition based on an insight customfield that contains the object you want to update.

Regards.

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