I recently upgraded the Jira 7.10.0 and JSD 3.13.0. I am using Automation rules for my custom notifications to the customers. If i attach a file or paste a screenshot into the comment or even attache an image to the ticket the customer is not able to see the attachment in the notification email. All they see is just some markup text. Below is one of the notifications i was testing with. Is there a fix for this or a workaround?
From: AR-Automation@wasteconnections.com [mailto:AR-Automation@wasteconnections.com]
Sent: Tuesday, July 10, 2018 4:41 PM
To: Azimir Hotic
Subject: ARDD-42: test from the portal 5 Has been updated with a comment
Hello Azimir Hotic,
Your ticket ARDD-42 has bee update with a comment. Please see below for more Information.
Testing how well the image attachment is
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events