Assign different permissions based on issue type

[Dan]

Hi. We use Jira SD 3.8.1 & Jira Core 7.5.0, only 1 SD-project and some issue types, like "Support request" and "Bug"

We have internal specialists and external contractors.

Due to security rules, we want to provide such access to contractors: edut Bugs and view-only Support requests. But it seems to be impossible to done - contractors can either view all issues type, or edit all issue types.

Could somebody please expain, how we can split access rights between 2 groups basing on issye type?

[Nic Brough -Adaptavist- · Accepted solution]

Permissions are done at a project level, not issue type.

You can do it with a bit of code, although it is quite blunt.  If you set up an "issue type security scheme", you can use post-functions to set a security level differently according to whether it's a bug or support request (either by writing code that checks the issue type, or by having two separate workflows with different functions).  You could also do this with a listener, although they're a bit harder to code and slightly risky on service desk as they may not set the level fast enough.

As I say though, this is blunt.  A security level can only control issue visibility, you don't get individual permissions like edit, transition, close etc.