Hello Good afternoon,
due to my lack of asset management currently in Jira, I´m planning to create a project for such purpose, and the link it to a project for requests/incidents...
Create a form or screen and flows for transitioning... this last case is not much of a fuzz since different statuses, or stages, assinged, WIP, Waiting on external.., resolved, etc..
Is there any template for such purpose I could use ? Any one accomplished so ? How?
Any template to share so I could work it around ?
Is either this or go to some GLPI or GLPI kind of open software which covers all aspects , wthout the need to purchase extra features..
Thanks in advance for any help.
I recommend to have a look at STAGIL Assets since it is the only asset solution that does not use alien new object types but leverages default Jira functionalities.
Therefore the interface is familiar already to all users and it is highly compatible with other apps and works super with scripts and automations solutions. Also it has strongest workflow, permission and notification capabilities and most custom field types available.
You can request a free demo under firstname.lastname@example.org.
it will depend on if you are using Jira Server (Service Management to be specific) or Jira Data Center (also here, Service Management will be required).
Like Bart said earlier since version 4.15 Insight is bundled with Jira Service Management.
So the assumption is now you are on a different version number and/or not using Jira Data Center - Service Management.
Could you please confirm on both?
Thanks in advance!