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Asignar automaticamente a un responsable la incidencia

Hola, 

 

En nuestro proyecto tipo Service Desk, necesito saber cómo puedo configurar, que todas las incidencias creadas en este proyecto se asignen automáticamente a un usuario. 

 

Gracias 

2 answers

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Answer accepted

Hola Monica,


Hay varias formas de configurar el usuario por defecto, la más sencilla es configurar el Default assignee en la configuración del proyecto.
En Server, la opción se encuentra en Project settings, en la sección de Users and roles (puede que esté en Details, depende de la versión de Jira).
server.png

 

En Cloud, actualmente la opción se encuentra en Project settings -> Details:
cloud.png

Hola  ,

 

¿Cómo puedo asignar una indecencia  un equipo pero otra incidencia a otro  equipo? todo dentro de un mismo proyecto

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