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Approval groups Configuration

Dears I am using approval in the workflow in many requests with multi user selection filed 

but when there is new employee added or removed i have to edit all request types that have this approvals 

is there any way to make group and use this group in the approval in different request types ?

EX: 

security team one of them or all of them must approve alot of requests and I added their ID's in many request and when new member added or removed I have to Edit all request to add/remove the new member 

 

1 answer

Hi Mohamed,

According to the current documentation, you can use "User picker custom field including some users or groups" ... wait what? https://confluence.atlassian.com/adminjiraserver/configuring-jira-service-management-approvals-938847527.html

From my experience, you can only work with user pickers.

I assume that working with default values in the custom field's context configuration is no option to you because the list of approvers vary for each request type?

BR,
Bernhard

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