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Approval Setup

iaRmAi Gaming
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September 11, 2023

Im using a JIRA 9.6 version and was wondering how could i add the approval process in the workflow? is there anything i need to do first?

2 answers

1 vote
Vishal
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September 12, 2023

Hi @iaRmAi Gaming 

There is no out of the box solution to setup approval process in jira software unlike jira service management. What you'll have to do as a workaround is use workflow & automation for jira to set it up.

I would create a In Approval status in workflow & put a user condition in transition so that only specified Approver can transition (Approve) issue to the next status. I'll use a custom user field Approver which would be set as an approver in In Approval status. Then I'll setup automation to send notification to the Approver when the issue goes into In Approval status, that the issue needs their approval.

Hope this helps.

iaRmAi Gaming
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September 12, 2023

is it possible for your to create a workflow and share it that simulating what have you discussed on above thread?

1 vote
Fabio Racobaldo _Herzum_
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September 12, 2023

Hi @iaRmAi Gaming  and welcome,

my suggestion is to take a look to the following documentation https://support.atlassian.com/jira-service-management-cloud/docs/set-up-an-approval-stage-for-a-request/

If you need some out of the box feature, please take a look to the following app https://marketplace.atlassian.com/apps/1211763/herzum-approval?tab=overview&hosting=cloud

Hope this helps,

Fabio

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