Anyone else having trouble with browser support

[Nic Thiele]

I can't find the supported browsers for Jira Service Management (Cloud). I am assuming it is the same as Confluence (which I managed to find https://confluence.atlassian.com/cloud/supported-browsers-744721663.html). Seems to be that only the latest release of 'evergreen' browsers are supported. This is fine for internal staff that we have control over but is becoming a huge problem when supporting our clients. Is there any way to relax this requirement.

[Jack · Accepted solution]

The reference you listed is accurate to the best of my knowledge for all cloud products. 

[Nic Thiele]

Thanks Jack, at least that gives me something I can pass on to customers when they report issues accessing Jira. I wonder if missing a single patch is triggering the "Browser not supported by Jira message".

[Dirk Ronsmans]

Absolutely. When you for example use IE11 to go to the Cloud instance you'll get a message and a redirect link to the currently supported browsers.

http://go.atlassian.com/cloud-unsupported-browser