Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Anyone else having trouble with browser support

I can't find the supported browsers for Jira Service Management (Cloud). I am assuming it is the same as Confluence (which I managed to find https://confluence.atlassian.com/cloud/supported-browsers-744721663.html). Seems to be that only the latest release of 'evergreen' browsers are supported. This is fine for internal staff that we have control over but is becoming a huge problem when supporting our clients. Is there any way to relax this requirement.

1 answer

1 accepted

0 votes
Answer accepted
Jack Community Leader Nov 16, 2020

The reference you listed is accurate to the best of my knowledge for all cloud products. 

Thanks Jack, at least that gives me something I can pass on to customers when they report issues accessing Jira. I wonder if missing a single patch is triggering the "Browser not supported by Jira message".

Dirk Ronsmans Community Leader Nov 16, 2020

Absolutely. When you for example use IE11 to go to the Cloud instance you'll get a message and a redirect link to the currently supported browsers.

http://go.atlassian.com/cloud-unsupported-browser 

Like Nic Thiele likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

165 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you