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Anonymous suggestion box implementation for internal Service Desk - possible?

Iain McCarthy July 28, 2020

We have increasing interest in Service Desk for HR functions - more than one of these would benefit from anonymous suggestion flows but I'm not sure this is possible - has anyone designed / developed / used a creative solution to this problem?

 

- Internal Service Desk, all users are logged in 

- Specific request type(s)

- No record of a named user must exist on the audit trail (we can add a generic user) 

 

I could CHANGE the user with Automation, but that still leaves an audit trail. 

Any thoughts welcome, thanks!

 

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