Hello
I need to make sure that if a request is send from an email that is added into an organization group to be shared automatically with that organization.
In other words I wish to remove the option to not share the corresponding request with the organization from the contact form on our customer's portal.
Is there a way to do so?
Thank you in advance!
Hello @Ajay _view26_
I have this same problem, but I need to update field based on the reporter's organization name automatically. How can I do this?
Thanks a lot!
Sergio Melo
Hi @[deleted]
You can use Automation for Jira to set the organization field for achieving your use-case
Example rule :- When issue is created → update organization field based on reporter's email domain.
Refer to the example rule here
Cheers
Ajay
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