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Allow customers to edit portal fields

Yaoqi Huang April 10, 2023

Hello,

We need a feature request which needs to allow customers to edit portal fields which is already a feature request to Jira https://jira.atlassian.com/browse/JSDSERVER-93. But it seems that there are so such feature yet. So we are trying to find a plugin to meet this requirement. We have tried Actions for Jira Service Desk and Feature Bundle for Jira Service Management. But both cannot be migrated between different instances which a must for us.

So is there a plugin which allows customers to edit portal fields and in the meantime its configurations can be migrated between different instances? Or if there is no such plugin, is there a way for us to develop a plugin of our own? 

Regards,

Yaoqi Huang

2 answers

0 votes
Kate Pawlak _Appsvio_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 26, 2023

Hi @Yaoqi Huang ,

I'm from Appsvio team which develops Feature Bundle for Jira Service Management. Please create a ticket on our customer portal: https://appsvio.atlassian.net/servicedesk/customer/portal/3 and describe shortly your use case. I guess that this migration can be possible :)

~Kate

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 26, 2023

@Yaoqi Huang I am not aware of an app that allows you to do what you are trying.

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