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Agregar una cuenta de correo electrónico de la empresa

Estimados,

Estoy tratando de configurar la cuenta de correo electrónico TI de la empresa para que al momento de que hagan una solicitud nos llegue la notificación que se genero un ticket pero no logro poder configurarlo.

Cuando voy a la sección de "solicitudes por correo electrónico", me sale como predeterminada la de "demo@cmtsalud.atlassian.net" y quiero dejar otra de la empresa como predeterminada, es posible hacer eso?

Quedo atento, saludos.

1 answer

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Hello @Fabián Vásquez,

Welcome to Atlassian Community!

It's possible to add a custom email account. Please, go to Solicitudes por correo electrónico and you will see the option Conectar una cuenta de correo electrónico personalizada.

Screen Shot 2020-09-17 at 10.20.14.png

For more details, please check the documentation below: 

Regards,
Angélica

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