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I am looking to determine how to show the "Effected Services" information in a Jira Dashboard, specifically in the in a Filters gadget. I am able to see the information on the individual tickets, but not in the dashboard view (assuming because it is a multi-option in JSM/OpsGenie.
Hi @Ken Young,
I understand your problem, we hope Jira addresses this sometime in the future. In the meantime, you might be pleased to hear that we provide a commercial app that supports it.
Dashboard Hub for Jira allows you to build customized dashboards and reports. You can easily add the "Affected Services" field thanks to the JQL Custom Charts gadget, and display it in the dashboard view by means of Pie, Bar, Tile, Line charts, ... Whatever suits you best.
You can give it a try for free and see if it helps you :)