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Adding forms to an approval email

Kristine Kill
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September 19, 2023

Is there anyway of adding a proforma form / custom fields into an approval email? or adding the details of the form into an approval email? 

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Kian Stack Mumo Systems
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September 19, 2023

@Kristine Kill

 

You can add in certain variables, but you cannot add in just any custom field that you want.

 

I took a screenshot of the fields/variables I can add.

 

Screen Shot 2023-09-19 at 9.27.03 AM.png

Kristine Kill
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September 20, 2023

@Kian Stack Mumo Systems 

I'm aware of being able to add in those variables but we would like to add the form to the approval email so the approver can see all the details without having to view the ticket....

Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2023

Sorry,

You are not able to customize it to that extent.

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