I have a question regarding the invitation of new customers in a project in Jira Service Desk. I realise I can do it in two different ways:
a. By adding his/her email in Customers section, in a specific project,
b. By Sending an invitation from User Management and specify the project in the User profile.
My question is as follows: What is the correct way of doing such task? I can see project administrators adding customers through the Customer section but those users are not reflected in User Management. Can someone help me to understand it?
THESE FEATURES ARE NOW AVAILABLE FOR ALL CUSTOMERS --- Hello Atlassian Community! Today, we’re excited to announce the rollout of two new incident management features in Jira Service Managem...
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