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Adding a Comment using Smart Values

Edited

Overview

Hello Atlassian Community! 

For the past few hours I've been trying to figure out a way to copy a trigger comment over to a newly created issue type using Jira Automation.

I've had luck testing the audit log value of {{triggerIssue.comment.body}}.

However, in terms of copying over the actual comment from the original issue to the NEWLY created issue no luck. 

Automation Rule 

Screen Shot 2022-12-16 at 8.46.07 AM.png

Trigger: Manual Trigger 

Condition: Project = X 

Action: Create a Task in Same Project

.....

Problem

{
"update": {
"Comment": [
{
"add": "{{triggerIssue.comment.body}}"
}
]
}
}

The code block above is is not working. 

I'd like the newly created issue to contain the old comments from the trigger issue. 

 

Any help is appreciated thank you so much!

1 answer

0 votes

@Bellina Bui 

Your requirement is not clear. A screenshot of your automation rule can help to improve it

@Gokaraju gopi here you go :) 

Screen Shot 2022-12-16 at 8.46.07 AM.png

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