You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hi
I would like to add the description field to the ticket logging screen:
Currently, users are logging a service desk request, and typing the entire call into the Summary field. Is there any way to add the description field to this screen?
if you are an admin of the project go to project settings > request types and click "edit fields" for each Request type where you want description. In that screen click the "+add field" and add Description. Make it required if you wish and drag/drop where you want it to appear in the form. If you don't see Description under the add field then you need to first add it to the create screen - project settings > screens and edit the appropriate screen.
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.