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Add an aditional User to User Picker (Multi) with Automation

Hallo everybody!

What I'm trying with Automation:


WHEN a Value Changed (I add a second component)

THEN add a definied Person (Mark) to a User Picker (Multi)


flow 1.PNG


But: The 'Edit Issue' Action overrides existing Users in this field. I only want to have to add an additonal User (if the User is not already there). At the moment I have only one user there.


How an I achieve this?



1 answer

0 votes
Hana Kučerová Community Leader Dec 10, 2020

Hi @Hannes ,

I was able to make it work using Additional fields section in Edit issue action.

xxxxx ... id of you CAB Advisors custom field

yyyyy ... account id of your user 


"update": {
"customfield_xxxxx" : [
"add": {
"accountId" : "yyyyy"

Maybe you can also create user picker custom field and store your user there. Then you should be able to copy the user from this custom field and add him to existing ones.

Hi @Hana Kučerová ,

I need to add assignee and reporter into custom field Cooperators (User Picker Multi).

Do you know what should JSON look like for Additional fields?



I've found solution myself

"update": {
"customfield_10055" : [
"add": { "accountId" : "{{assignee.accountId}}" }
"add": { "accountId" : "{{reporter.accountId}}" }
Like Hana Kučerová likes this

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