You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
We recently started using Jira Service Desk (Cloud) for our support tickets, and it's going pretty well. However, I'd like to have customers utilize the support portal/self-service features that come with JSD, rather than relying on our current WordPress pages that need to be updated manually (and require separate WP access to do so). So far, the only solution I can come up with would be a redirect, which is... less than ideal. Not to mention, the support portal doesn't seem to allow a lot of customization/branding without more add-ons, and we can't set a custom URL with the Cloud version so that's also out.