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Accessiblity Standards for JIRA service desk

Can anyone tell what accessiblity standards JIRA service desk supports?


WCAG 2.0 AA or EN 301 549

WCAG 2.0 A



2 answers

You can check the accessibility compliance here :


Page Doesn't exist.

Hi Andy, 

The link itself is to an old version of the page which is why you get the 404, but the URL in the text is still the same. Can you try it?



Thanks, Shannon,


Do you happen to know which versions of Jira this applies to?



I'm trying to identify if our Jira server is WCAG compliant.

Hi Andy,

It appears the document was first created in 2014, and updated in 2015, but as I'm not seeing any further changes, I believe it currently applies to older versions.

I've requested a document update here:

Please feel free to watch that case and comment there with any input you have concerning the document.

Do let me know if you have any questions!



Like Sharon Helms likes this

Hi there! 

Addteq's app for Jira and Confluence is a great option for visually impaired users! It allows your Jira & Confluence instances to be compliant and offers your users ease of use. 

Hope this helps anyone in need!

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