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ADMINISTRATEUR DU SITE

Bonjour a tous,

j'ai un soucis d'administrateur.  

nous avons depuis longtemps un ADMINISTRATEUR d'organisation qui s'appelle XXXY

XXXY a quitter la société et j'arrive pas a le supprimer et pourtant je suis  l'ADMINISTRATEUR du Site.

 

voici l'erreur message que j'ai : Cet utilisateur est un administrateur d'organisation, et vous ne pouvez pas modifier ses privilèges.

 

y'as il un moyen  SVP de supprimer cette utilisateur

 

Merci pour votre aide 

1 answer

0 votes
Thomas Deiler Community Leader Apr 23, 2021

Bonjour @Abdel Hadjout ,

mon francais est ne pas tres bien pur explique des problemes difficile. Je respond en Anglais:

Probably your old administstrator has opened issues. So he/she could be the reporter and or assignee of issues.

Additionally payment information is bound to his/he cloud account at Atlassian.

Both could prevent you from deleteing this user.

I recommend to:

  • remove this user from all groups / permissions
  • disable the user / set to inactive
  • unassign issues from him/her and change the reporter.
  • try deleting again

If this all does not help, please contact Atlassian. They need then to switch non-managable extra rights to your account.

So long

Thomas

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