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A progress board for clients to see which tickets are being worked on.

Nathan Sandoval
Nathan Sandoval Apr 10, 2023

The executive team is requesting to have a board that shows the current tasks that are being worked on by our legal team. Does JIRA have something for the client role to who are in a group (executive) to see what tickets are being worked on? 

Ideally, it would be a board that shows the tasks in order like a queue line. The team would have the ability to arrange the tasks to show which items is their priority.  

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Dan Breyen
Dan Breyen
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Apr 10, 2023 • edited

You could make a KB article that pulls from your project that shows what issues are being worked on.  It wouldn't be editable, but it would be one way to present the information.

When your in Confluence, create your article, and click on the + at the top, then select "Jira".  Then you can add a JQL query or chart.

You can also insert a Board by using the Jira Roadmap selection.  Then you can pick a project & board.  I haven't used this option, but it's something you can try.  You can also make this KB page visible to a certain user group or certain users.

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