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課題作成時の定型文設定の可否

muramatsu I'm New Here Jun 06, 2021

Jira Service Managementを法人対応のカスタマーサービスとして、活用しています。

その中で、課題の作成時に定型文が使えれば便利だなと思っています。

課題の「作成」を押下後に「説明」欄に、例えばですが以下のような定型文が自動で入ればと思っています。

・担当者名

・ご利用の商品

・商品のシリアル

そのような設定方法はありますでしょうか?

ご教示いただけますと幸いです。どうぞ宜しくお願い致します。

1 answer

0 votes
Rick Li Atlassian Team Jun 10, 2021

コミュニティをご利用いただきありがとうございます。


8.16以降のバージョンをご利用する場合、「説明」欄に、既定値を設定することができます。下記のナレッジをご参照ください。

 

その前のバージョンなら、アドオンを利用して、設定できると思います。下記をご参照ください。


下記の方法もあります。

JACサイト上、お客様と同様が要望もあります。他の情報もありますので、ご参照ください。

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