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検索機能での日本語の検索について

Jira Service Desk と Jira Software のメニュー画面上部の検索機能で日本語による検索が機能しません。 ”課題の検索”の画面から検索する場合には、日本語による検索が可能です。  

また、Jira Service Desk から Confluence のナレッジベースを検索する場合にも日本語による検索が機能しません。 環境設定の方法を教えてください。  

1 answer

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T_ Suzuki Atlassian Team Sep 27, 2020

コミュニティをご利用いただきありがとうございます。

恐れ入りますが、マルチバイト文字でクイック検索はご利用いただけない不具合が報告されております。ご不便をおかけしますが、代わりに「課題の検索」機能をご利用いただけますと幸いです。

Confluence の一部バージョンにおいて日本語でナレッジベース検索ができない不具合が確認されております。現在修正済みとなりますが、ご利用の Confluence のバージョンをご確認いただけますと幸いです。

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