Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

What's new in Jira Service Management Server and Data Center 4.15

Hi Atlassian Community,

My name is Emily and I'm a product marketing manager on Atlassian's ITSM team. I'm excited to share some new updates from our most recent release, Jira Service Management Server and Data Center 4.15 (full release notes here), featuring asset management, an upgraded customer portal, mobile support, and improved data insights.

Mindville Insight is now included in Jira Service Management Data Center.

Atlassian and Mindville Logo.png

Insight - Asset Management is a powerful app that lets you create and manage your IT and business assets, and interact with them through requests. After creating (or importing) your assets, you can also create references between them, which lets you see all the relations and dependencies within your company. We’ve also made Insight Discovery available to download for free from the Atlassian Marketplace. Insight Discovery helps you gather data from all hosts and devices on your network, pulling it all into Insight - Asset Management.

You can learn more by attending our Mindville Insight for Jira Service Management Data Center webinar and by checking out our Getting Started with Insight guide.

Mindville Screenshot.png

We’ve upgraded the help center experience so your employees or customers can quickly and easily find the right service desk for their issues. Service desk cards can be sorted by popularity, alphabetical order, or most recently requested. We’ve also added a new rich text editor so the contents of your requests and comments are fully customizable. You can also allow customers to vote for their favorite requests directly in the customer portal. Go ahead and check it out in Project settings > Customer permissions. Learn more.

Jir Service Management Help Center.png

We are bringing official support for Jira Service Management to our Jira mobile app. You can view your service projects in the same Jira Server mobile app you’ve been using for other Jira applications (available for iOS and Android). Learn more

Jira Service Management Mobile Support.png

We’ve improved data insights and now provide admins and data analysts the ability to export current state data from Jira Service Management. Extract the data from Jira Service Management and feed it into your existing business intelligence platform (like Tableau or PowerBI). Learn more.

Read the release notes to learn about other improvements shared across the Jira family and plan for your upgrade.



Log in or Sign up to comment
AUG Leaders

Atlassian Community Events