Hi Atlassian Community!
This is Teresa from the Atlassian team. My colleague Paul Buffington @Paul Buffington and I are excited to share a brand new ITSM resource we’ve created – "The Complete Guide to Atlassian for ITSM".
Whether you’re just getting started with Atlassian’s ITSM solution – or looking for best practices and tips for implementing ITSM – look no further. Check out our ultimate guide to Atlassian for ITSM.
Yes, you heard that right… ultimate. This guide covers everything you need to know about implementing Atlassian across IT delivery, operations, and support – powered by Jira Service Desk and seamlessly integrated with Opsgenie, Confluence, Jira Software, and much more.
Along the way, learn best practices to reimagine your ITSM practices from requests and change to problem and incident management.
Want a sneak peek of what you'll learn?
Download the guide today! https://www.atlassian.com/whitepapers/complete-guide-itsm
We'd love to hear what you think! Browsed the guide, and have questions for us? Ask us here!
Teresa FokAtlassian Team
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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