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The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Our conversational ticketing feature for Microsoft Teams is now generally available, allowing you to meet your team where they already work to capture requests and manage issues directly from your Teams conversations (also available in Slack).
Using our chat feature, powered by the Atlassian Assist bot, you can sync Microsoft Teams with your Jira Service Management service projects to seamlessly do any of the following, all without ever leaving your conversations:
Capture Jira Service Management requests from Teams
Bi-directionally send and receive internal comments and public replies between Teams messages and Jira Service Management
Edit ticket fields and transition issues
The chat feature is currently available to any paid Cloud users, and can be accessed from your admin project settings. Check out our documentation to learn how to set it up for your projects!
Product Marketing @ Halp
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