Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Managing Integration Issues with Jira Service Desk

If you deal with systems integrations at all (sending HR data to Payroll, Benefit Providers, or to another internal system), you may know the pain of integration errors and failures. We've all had them, no matter how well you write your code, something eventually breaks. 

Then the emails start flooding your inbox. Joy.

When this happened to me, I quickly realized I could have the error email notifications sent instead to Jira Service Desk, which would create a specific issue for each error that could in turn by triaged and solved.





Log in or Sign up to comment

Atlassian Community Events