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Hi Atlassian Community,
I’m Molly Bronstein from the Product Marketing team at Atlassian writing to you with the latest from our most recent release, Jira Service Management Server and Data Center 4.14. Starting from version 4.14, Jira Service Desk becomes Jira Service Management - and it’s so much more than a simple name change. Jira Service Management is an ITSM solution built for IT, Ops, and Dev teams to deliver high-velocity IT at scale.
Here's what else is new in 4.14:
Below are the new platform-level features available in 4.14:
Read the release notes to learn about other improvements shared across the Jira family and plan for your upgrade.