JSM Cloud training survey

[#1]

Atlassian University is experimenting with short duration courses. We will use the short duration model for the upcoming ITSM/JSM Cloud training. As part of this experiment, I’d like to gather your input using a few questions. Don’t think about price now – only the training itself and how it can be beneficial to you and your team.

Here we go:

• How will you personally use JSM Cloud? If you know the name of the role you will assume (like administrator) please answer with that.
• Will you be new to JSM Cloud or are you an existing JSD Server or Cloud customer?
• The courses will be a mixture of concepts and ‘how to’ topics. What is your preference for course length: 1-10m, 11-20m, 21-30m?
• Would you prefer these courses be led by a live instructor at a scheduled time or be self-paced with recorded narration, but no live instructor?
• Would you prefer these courses to have
  • hands-on labs with a JSM Cloud instance?
  • a recorded demonstration of the lab on a JSM Cloud instance?
  • lab instructions you could use to practice on your own JSM Cloud instance? This might require setup work before you can do the lab.

[robert.nadon]

• We use cloud both internally as a tool for issues, as well as external customers.  Furthermore we advise and consult customers on JSM bast practices and general JSM administration
• Existing
• It would depend on the material covered but if I had to choose I would choose 21-30 
• Self paced, but with a way to ask questions (email or what have you)
• of the three the last.  instructions to set up myself