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How do I manage problems in Jira Service Management?

Check out this short video to learn how to manage problems in Jira Service Management:

You can learn more about Jira Service Management here.


Thanks for sharing.

Good Video!!! 

Like Kate Clavet likes this
John Funk Community Leader Nov 30, 2020

Hi @Kate Clavet  - I have questions about JSM and Opsgenie pricing and billing under a single contract. What's the best way to get those answers? 

Like Dave Liao likes this
Kate Clavet Atlassian Team Nov 30, 2020

Hi @John Funk ! For billing questions concerning Opsgenie and Jira Service Management the best thing to do is write so that one of our Customer Advocates can assist you. Hope that helps! 



Like Dave Liao likes this
John Funk Community Leader Nov 30, 2020

Thanks @Kate Clavet  - I have dropped them a note!

Like # people like this

This is great - I like the new features in JSM. Look forward to using this to improve customer service!

Like John Funk likes this
Jack Brickey Community Leader May 31, 2021

Thanks for sharing. I need to spend some time contemplating how I can leverage or if I should. 


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