How do I manage problems in Jira Service Management?

[#1]

Check out this short video to learn how to manage problems in Jira Service Management:

You can learn more about Jira Service Management here.

[Vero Rivas]

Thanks for sharing.

Good Video!!! 

[John Funk]

Hi @Kate Clavet-D'Amelio  - I have questions about JSM and Opsgenie pricing and billing under a single contract. What's the best way to get those answers? 

[Kate Clavet-D'Amelio]

Hi @John Funk ! For billing questions concerning Opsgenie and Jira Service Management the best thing to do is write billing@opsgenie.com so that one of our Customer Advocates can assist you. Hope that helps! 

Best,

Kate 

[John Funk]

Thanks @Kate Clavet-D'Amelio  - I have dropped them a note!

[Stuart Capel - London]

This is great - I like the new features in JSM. Look forward to using this to improve customer service!

[Jack Brickey]

Thanks for sharing. I need to spend some time contemplating how I can leverage or if I should.