Hi all, Having read comments about using the feature in Automation I did not get how can I add the approval buttons to a mail, sent from an Automation rule.
I have the same question as @Szymon Ptak - I can't use custom fields in customer notification emails, so I have to use automation rules with a send email action to the approver.
Can I format the email out in Jira automation to include the approve/decline buttons somehow?
There's an open request for being able to add custom fields to the notifications from JSM emails. I just not sure of the link right now. But, basically, no, you are not able to do that right now.
Can we use smart values to show description or other fields data in the email notification? The default set up doesn't give much information to the approver what they are approving. I need to add more content.
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