It's finally here...BULK ACTIONS! This highly requested feature is currently rolling out to Jira Service Desk Cloud customers and will be in your instance soon. With this new feature, you can take the following actions in bulk:
And even more bulk actions are coming soon! You'll see these new icons when you multi-select issues in the queue view and the issue view.
Register for Atlassian's FREE Remote Summit on 4/1 to hear about this and more new features in Jira Service Desk: https://atlassian.swoogo.com/summit20_live_stream