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trying to create a new ticket in a software project and make this visible in our customer portal

Kerry Hooper
Kerry Hooper June 4, 2020

I am trying to create a new ticket in a software project and make this visible in our customer portal.

I have created a software project and created an issue in this project.

I know want to make this visible in our customer portal along side all our other tickets, I have not done this before please can I have a step by step

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Hernan Halabi - Elite IT Consulting Group
Hernan Halabi - Elite IT Consulting Group
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June 4, 2020

Hello @Kerry Hooper only tickets from service desk are visible in the Jira portal. You should consider either creating the ticket in service desk directly or have a clone of the original and try to keep them in sync with automation

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