Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

request-channel-type

Karim Belhadj
Karim Belhadj March 25, 2019

hello team

i would like to excute this jql : request-channel-type = email

but i found only to option for the issue type channel : portal / jira .

 

Why i do not find email as a request channel type ?

Regards

Answer
Watch
Like Be the first to like this
1158 views

1 answer

2 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 25, 2019

Are you on server or cloud? I am on cloud and have all three options. Do you have an email channel configured? If not then it may not show.

 

email.jpg

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events