When creating service desk requests without logging in, it auto generates a "email confirmation to" field at the bottom of the form. If possible we would like to move this field towards the top of the request form or have the email address field to automatically populate the "email confirmation to" field.
I believe you are referring to the field appearing when anonymously accessing the portal. At the moment it is not possible to move the order of the field. I have since created a feature request for this at https://jira.atlassian.com/browse/JSDCLOUD-6133 as I do see the value of having the ability to order the field where it should be located.
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