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manage engine service desk migration

RMN IT Aug 21, 2015

I am interested in moving from my current incident management tool (ServiceDesk by ManageEngine) to your platform.  Do you offer any type of migration tools to import previous incidents for historical purposes?



2 answers

0 votes
Paulo Hennig Atlassian Team Aug 24, 2015

If you have the ability to export these incidents to .CSV, you can do it and import to JIRA as the following:


0 votes
Napoleon Cornejo Feb 25, 2016

Hello @Paulo Hennig:  ¿is there a way to integrate it directly with the cloud?  
We would like to know if this product has integration with JIRA Cloud:

 Best regards.

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