manage engine service desk migration

I am interested in moving from my current incident management tool (ServiceDesk by ManageEngine) to your platform.  Do you offer any type of migration tools to import previous incidents for historical purposes?

 

 

2 answers

This widget could not be displayed.
Paulo Hennig Atlassian Team Aug 24, 2015

Hello,
If you have the ability to export these incidents to .CSV, you can do it and import to JIRA as the following: https://confluence.atlassian.com/display/JIRA/Importing+Data+from+CSV

 

This widget could not be displayed.

Hello @Paulo Hennig:  ¿is there a way to integrate it directly with the cloud?  
We would like to know if this product has integration with JIRA Cloud:  

https://www.manageengine.com/products/support-center/help/adminguide/api/jira-integration.html

 Best regards.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

8,838 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you