We have setup our JIra Cloud Service Desk and would like to change our company specific portion of the URL (like going from XXXX.atlassian.net to YYY.atlassian.net. I found posting regarding not being able to change the atlassian.net part, but not about our custom portion.
Business or technical reasons require you to change the domain name (URL) for your JIRA Cloud site. As this is not supported as an automated functionality, you will need to manually migrate to a new site with the desired URL.
@Manon_Soubies-Camy, no i'm not sure at all. I was just sure that if anything could be done it would have to be by Atlassian. I was in quick answer mode. :-)
The quote you provided would seem to say they cannot (or will not) either. That said, I would certainly contact support before going down the manual path as documentation isn't always correct. However, in this case I expect it is.
Hello Community 👋, I'm a product manager at Atlassian, looking at improving change management capabilities across our products. In particular, we're looking at bridging the gap between Dev & ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events