I have a simple yet unclear (and probably stupid) question. I'm looking into setting up Jira Service Desk to try it out on Linux (CentOS 7). What I wanted to know is where the data sits with regards to the issues being collected. Would it be through emails mostly or locally on my server? It would help me figure out how often I need to backup the server to make sure issues won't get lost.
Thank you in advance for any help/guidance.
First of all, JIRA Service Desk is just an application for JIRA Core (previously called "add-on"). All the data of JIRA SD is sstored in the same data base as for JIRA. So you just need to backup database and application folder (%jirahome%).
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs