What happened to the "import external project" function. It seems to have dissapeared.

The import external project suddenly ends up in a dead link. What is wrong here ?

4 answers

1 accepted

Somehow the importer plugin was disabled, reason why is unclear. Support enabled it again for me. It is working again. Thanx.

Hi Ben,

Import external project is restricted for OnDemand as currently, this is only available for JIRA hosted product.

But this page from your own documentation (https://confluence.atlassian.com/display/AOD/Importing+Issues) explains how to import data on the OnDemand version. And it was working a few weeks ago. So I assume it can be done and the 404 i got is an error. Otherwise the system is completely useless for us.

Ben, what's the URL you are using to access it? The correct URl shoud be:

https://example.atlassian.net/secure/admin/views/ExternalImport1.jspa

This URL shouldn't give you any errors. If you still have errors those please open a support ticket at https://support.atlassian.com so we can investigate further.

Regards,
Marlon

https://bluedesk.atlassian.net/secure/admin/views/ExternalImport1.jspa

It seems to be the correct URL I will open a support ticket.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

967 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot