I found a article that said to go to RequestType>>RequestItem>>EditFields
Hide the Priority attribute to get access to set the default priority. When I do that and users create a ticket, the Priority attribute value is not what I set it to. How do I fix that?
The Jira Service Desk marketing team is working on a guide to help new Atlassian customers switch from email to JSD and we'd love to hear from you! Please share: - What made you realize that i...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs