Our intention was to use the service desk app, as our IT help desk application but I need to understand how the inbound email feature works. Am I correct in saying that only people with a "User" on the system can send an email to the help desk? I noticed during testing using a gmail account,that there is an error in the logs. Hopefully it is a config issue, thanks,
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...word of mouth, so by 2016, we were working with several other entities on campus to implement Jira Service Desk . The Atlassian motto of “for every team” has really come true for us in this case. We...
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