Service Desk Web Portal - line breaks in field help?

When configuring the web portal is there a way to get line breaks inthe field help text? I'd like to provide a bulletted list of things for people to consider putting in the description when raising incidents, and I can't see a way to do this.

3 answers

1 accepted

This widget could not be displayed.

I realised that it accepts jira wiki markup, and so I was able to use the newline symbol \\

This widget could not be displayed.

Atlassian has published this document to show what is possible:

https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all

This widget could not be displayed.

Newlines are OK, but others markups (* for bloding, h1. for heading) is not working. Is there any solution for that?

There is no solution afaik, maybe you want to vote on this jira https://jira.atlassian.com/browse/JSD-570

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Aug 13, 2018 in Jira Service Desk

Jira Service Desk – Don’t be afraid, the journey begins with curiosity!

...be more productive while being fun to use at the same time. For some, getting started can be a bit intimidating. This is especially true if Jira Service Desk is your first exposure to Atlassian...

11,029 views 9 28
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you