Service Desk Web Portal - line breaks in field help?

When configuring the web portal is there a way to get line breaks inthe field help text? I'd like to provide a bulletted list of things for people to consider putting in the description when raising incidents, and I can't see a way to do this.

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1 accepted

I realised that it accepts jira wiki markup, and so I was able to use the newline symbol \\

Newlines are OK, but others markups (* for bloding, h1. for heading) is not working. Is there any solution for that?

There is no solution afaik, maybe you want to vote on this jira https://jira.atlassian.com/browse/JSD-570

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