Service Desk Web Portal - line breaks in field help?

[Deleted user]

When configuring the web portal is there a way to get line breaks inthe field help text? I'd like to provide a bulletted list of things for people to consider putting in the description when raising incidents, and I can't see a way to do this.

[Deleted user · Accepted solution]

I realised that it accepts jira wiki markup, and so I was able to use the newline symbol \\

[Trevan Householder_Isos-Tech-Consulting_ · Accepted solution]

Atlassian has published this document to show what is possible:

https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all

[Krzysztof Karasiewicz]

Newlines are OK, but others markups (* for bloding, h1. for heading) is not working. Is there any solution for that?

[Madhusudhan Matrubai]

There is no solution afaik, maybe you want to vote on this jira https://jira.atlassian.com/browse/JSD-570